Shipping policy

Thank you for shopping with netbyte. We are committed to providing fast and reliable shipping to our customers across the United States.

Order Processing

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

  • Standard Shipping: 5–8 business days
  • Express Shipping: 2–4 business days (if available)

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or high order volumes.

Shipping Rates

We offer:

  • Free Standard Shipping on all orders over $50.
  • Orders below $50 are charged a flat shipping fee, which is calculated at checkout.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to become available.

Shipping Delays

While we strive to deliver your order on time, unexpected delays may occur due to circumstances beyond our control, including severe weather, holidays, or carrier service interruptions.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately at support@openai.run.dev@gmail.com. If your order has already been shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number
  • Photos of any damaged items (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

At this time, we only ship within the United States.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us:

Email: support@openai.run.dev@gmail.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)